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Located in the heart of Downtown Rochester NY, Xquisite is thrilled to celebrate its 20th year in business this June!
If you have any questions or concerns, we're always here to help!
Call us at 1-585-546-3830 or send us an email at info@shopxquisiteroc.com.
See our Customer Care section for more details!
FAQ
How do I track my order?
As soon as your order ships, we will notify you with the tracking number for your parcel. Please contact Customer Care with questions or concerns regarding your order status.
What are your delivery options?
We offer standard and express USPS delivery options for all orders. Standard delivery takes 3-5 business days after payment is processed, while express delivery takes 1-2 business days after payment is processed. Orders placed after 3 pm EST Monday-Thursday will be shipped the following business day. Orders placed after 3 pm Friday will be shipped the following Monday.
How do I return an item?
All sales are final. Please contact Customer Care with further questions or concerns regarding your order and our team will respond within 24 hours.
Do you provide international delivery?
We are currently working on implementing an international shipping option. Please keep checking our shipping policy section for updates. If you are an international customer, welcome! Please contact Customer Care directly if you wish to place an order.
What is your return policy?
All sales are final. We do not accept returns.
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